Privacy Policy

Notes:
• Cruise itinerary and schedule are subject to change due to weather, tide levels and operating conditions. Swimming, kayaking or snorkeling excursions may be canceled due to poor weather.
• Meals on board are fusion: Vietnamese, seafood.... Guests should advise any special food preferences, allergies or dietary requirements.
• Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiry date for all passengers.
• 20% surcharged for Lunar new year holiday (30th, 01st, 02nd of january)
• The Wifi signal is not strong all the time due to the bay surrounded by islands
• The beverage is higher than inland because of the storage, service fee and tax

Children Policy:

• 1st child under 4 years old occupying the same room with parents and utilizing existing bedding is complementary to a maximum of one concerning accommodation.
• Child from 4 – under 7 years old sharing the same room with parents will be charged 50% of adult rate and utilizing existing bedding.
• Child from 7 – under 12 years old sharing the same room with parents will be charged 75% of adult rate and utilizing existing bedding.
• Maximum occupancy is 2 adults and 2 children under 12 years old per room.
• Or maximum 3 adults per room, extra charge is applied as per contract including extra bed.
• Baby cot for infant is free of charge

Cancellation Policy


Group from 1 – 4 rooms
03 days prior to check in: No cancellation charge
Less 03 days prior the check in: 100% of total rate

Group from 5 – 6 rooms
More than 14 days prior the check in: No cancellation charge
From 14 to 7 days prior to check in: 50% of the total rate
Less than 7 days prior the check in: 100% of the total rate

Group from 7- 8 rooms
More than 30 days prior check in: No cancellation charge
From 30 days - 20 days prior check in: 25% of total charge
From 19 days - 15 days prior check in: 50% of the total charge
From 14 days to 7 days prior check in: 75% of the total charge
Less than 7 days prior check in: 100% of the total charge

Group from 9 rooms or more
More than 45 days prior check in: No cancellation charge
From 45 days - 30 days prior check in: 25% of total charge
From 29 days - 15 days prior check in: 50% of the total charge
From 14 days to 7 days prior check in: 75% of the total charge
Less than 7 days prior check in: 100% of the total charge
For all the group size No show: 100% of total rates